Awards & Testimonials

One of our proudest achievements to date, Club Med has been as awarded "Most Popular Accommodation Group/Chain" by the National Travel Industry Awards (NTIA)!
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This prestigious recognition, awarded by the Australian Federation of Travel Agents, highlights our commitment to delivering exceptional hospitality and unforgettable experiences to our guests.
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Winning this award is not just about accolades; it reflects our dedication to providing superior accommodations and services that truly resonate with travelers. The NTIA celebrates the best in the travel industry, and being nominated is an outstanding recognition of our hard work and passion. We’re incredibly proud of this achievement and can’t wait to continue creating magical moments for everyone who visits us.

#1 Hotel in Japan: Traveler's Choice Best of the Best - Trip Advisor
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Club Med is proud to announce its recent awards wins for Tomamu, underscoring its commitment to excellence in hospitality. Club Med Tomamu has been recognised as the #1 Hotel in Japan by Trip Advisor for the second consecutive year in the top 20 Traveler's Choice Best of the Best Hotels in the world in the "Luxury" category.
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Opening in 2018, Club Med Tomamu is situated in Hokkaido, the northernmost island of Japan. Offering pristine slopes with some of the best powder snow in the world, alongside a range of activities off the slopes for non-skiers, it’s the perfect destination for families.
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The resort features a variety of accommodation types including Interconnecting and Mobility Accessible rooms to cater to all types of travellers.
‎After a long day on the slopes guests can indulge in high-quality local cuisine, which includes seafood nights featuring fresh crab and other delicacies.

Top 25: Traveler's Choice Best of the Best - Trip Advisor

Club Med Bali has secured its position among the top 25 for Trip Advisor Traveler's Choice Best of the Best Hotels globally in the "All-Inclusive" category. This recognition highlights Club Med Bali’s appeal as a premier destination for travellers seeking a luxurious yet relaxing holiday experience.
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Our resort has an extensive range of activities, including water sports, wellness programs, and cultural experiences that allow our guests to immerse themselves in the local culture. With its beautiful beachfront location and lush surroundings, Club Med Bali provides an idyllic setting for both relaxation and adventure, making it a favourite among families and couples alike.

Top 25: Traveler's Choice Best of the Best - Trip Advisor
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Club Med Bintan has also been recognised in the top 25 of Trip Advisors Travellers Choice Best Hotels worldwide for its all-inclusive offering.

Located on a picturesque island close to Singapore, our resort has been celebrated for its family-friendly environment and a wide range of activities. Guests can enjoy various water sports, spa treatments, and Kids Clubs designed to keep our younger guests engaged while the parents can relax. The combination of beautiful beaches and exceptional service make Club Med Bintan an unforgettable destination for those looking to unwind.

Top 25: Traveler's Choice Best of the Best - Trip Advisor
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In Japan, Club Med Kabira has been ranked as the #5 Hotel by Trip Advisor, Traveller Choice, Best of the Best Hotels showcasing its commitment to providing high-quality service and amenities. Located on Ishigaki Island, our resort is particularly popular with families due to its Kids Club services that offer engaging activities throughout their stay. Club Med Kabira is designed to provide a seamless vacation experience where guests can enjoy various water sports and explore the natural beauty of the surrounding area without worrying about daily logistics.

Our best 5-star reviews from guests who have experienced the magic of Club Med Bali!
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"Club Med Bali offers the best holiday experience! The staff are incredibly attentive and made us feel like family. The activities were endless, from yoga on the beach to exciting water sports. Each meal was a delight, with a variety of cuisines that catered to all tastes. We loved the themed dinners under the stars, which added a special touch to our evenings."
-David C.
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"This resort is a paradise! The gardens are stunning and well-kept, and the beachfront location is perfect for relaxation. The kids had a blast at Mini Club Med, allowing us some much-needed downtime. The buffet breakfast was a highlight; we enjoyed everything from fresh fruits to delicious pastries every morning."
-Sarah J.
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"Our stay was nothing short of amazing! The all-inclusive package made everything so easy; we didn't have to worry about anything. The nightly entertainment was top-notch, and we loved participating in the cultural activities that introduced us to Balinese traditions. Every member of the staff went above and beyond to ensure we had a memorable vacation."
-Mark T.
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"What an incredible experience! The resort has something for everyone, from relaxing spa treatments to thrilling excursions. We particularly enjoyed the cooking classes and learning how to make traditional Balinese dishes. The atmosphere was vibrant, and we felt completely immersed in the local culture while still enjoying all the comforts of home."
-Emily R.

Our best 5-star reviews from guests who have experienced the magic of Club Med Phuket!
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"Club Med Phuket is simply outstanding! From the moment we arrived, we were greeted with warm smiles and exceptional service. The resort's layout is beautiful, with lush gardens and stunning ocean views. We loved the variety of activities available, especially the snorkelling trips that allowed us to explore vibrant coral reefs."
-Jessica W.
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"This was our first all-inclusive holiday, and it exceeded all expectations! The food was exquisite, with numerous dining options that kept our taste buds excited every day. We also enjoyed the evening shows, which were entertaining for both adults and kids alike. The overall vibe of the resort is relaxed yet lively."
-Andrew H.
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"A perfect getaway for families! The kids had an amazing time with all the activities offered at the Kids Clubs while we indulged in some relaxation at the spa. The beach was just steps away from our room, making it easy to enjoy sunbathing or swimming whenever we wanted."
-Rachel K.
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"An unforgettable holiday experience! We appreciated how everything was included in our package—meals, drinks, and activities—making it stress-free. The staff were incredibly friendly and always willing to assist with any requests we had."
-Ben C.

Our best 5-star reviews from guests who have experienced the magic of Club Med Bintan Island!
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"Bintan Island is a hidden gem! Our family had an absolute blast enjoying all the water sports available right at our doorstep. The staff were attentive and ensured that every aspect of our stay was perfect—from dining experiences to daily activities."
-Lisa M.
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"The resort's location is stunning, with beautiful beaches and clear waters perfect for swimming and snorkelling. We loved every meal at the buffet; there were so many options that everyone in our family found something they enjoyed!"
-Chris P.
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"We had such a fantastic time at Club Med Bintan! The kids made friends quickly at Mini Club Med while we relaxed by the pool with cocktails in hand. Every night brought new entertainment options that kept us engaged and entertained."
-Sophie N.
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"This resort truly exceeded our expectations! From the welcoming atmosphere to the plethora of activities available, it was a perfect family vacation spot. We particularly enjoyed the cultural nights where we got to learn more about local customs."
-Tom B.

Our best 5-star reviews from guests who have experienced the magic of Club Med Cherating Beach!
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"Our stay at Club Med Cherating Beach was nothing short of spectacular! The lush surroundings and beautiful beach made for a perfect tropical getaway. The staff were incredibly friendly and went out of their way to ensure we had a fantastic experience. We loved the variety of activities available, especially the water sports and the nightly entertainment that brought everyone together for fun."
-Sarah L.
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"Cherating Beach is an absolute paradise! The all-inclusive package made it easy to enjoy everything the resort had to offer without worrying about extra costs. The food was delicious, with a great selection at every meal. We particularly enjoyed the themed dinners, which added a unique touch to our dining experience. The kids had a blast at the Mini Club, allowing us some much-needed relaxation time."
-Mark R.
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"This resort truly exceeded our expectations! The rooms were spacious and comfortable, with stunning views of the ocean. We spent our days lounging by the pool and participating in various activities organized by the resort. The staff were attentive and always ready to help with any requests we had. The evening entertainment was lively and engaging, making our nights just as enjoyable as our days."
-Emma T.
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"What an incredible holiday! Club Med Cherating Beach offered everything we were looking for—relaxation, adventure, and great food! We loved the variety of water sports available, from kayaking to paddleboarding. Each day felt like a new adventure, and we appreciated how inclusive everything was. The nightly shows were entertaining and created a wonderful atmosphere for all guests."
-James P.

Our best 5-star reviews from guests who have experienced the magic of Club Med Kani and Finolhu!
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Club Med Kani
"Club Med Kani is truly a slice of paradise! The all-inclusive experience made everything so easy—from meals to activities. I particularly loved the entertainment every night, with shows and themed parties that kept us engaged. The staff went above and beyond to ensure we had a memorable holiday. The overwater villas were luxurious, providing stunning views and exclusive access to private areas of the resort."
-Tracey
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"This resort exceeded my expectations! Waking up to white sand and turquoise waters was like living in a postcard. The food was delicious, with plenty of options at the buffet-style restaurant. I enjoyed relaxing at the Sunset Bar while watching the sun dip below the horizon. The nightly entertainment was lively, with performances that brought everyone together for fun and laughter. It was hard not to fall in love with this beautiful island!"
-Eat Play Love Travel
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Club Med Finolhu
"Our stay at Finolhu was nothing short of magical! The beachfront villas provided direct access to the pristine sand and crystal-clear waters. We particularly enjoyed the spa treatments, which were incredibly rejuvenating. The staff went above and beyond to ensure we had a memorable experience, from arranging special dinners to providing personalized recommendations for activities. Every detail was taken care of, making us feel truly pampered."
-Emma T.
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"Finolhu is the perfect getaway for couples! The ambiance is serene and romantic, ideal for a honeymoon or anniversary celebration. We loved exploring the island on bikes and participating in various water sports offered by the resort. The nightly entertainment was delightful; we enjoyed themed parties that brought guests together for fun and laughter. Overall, it was an unforgettable holiday filled with beautiful memories."
-James R.

Our best 5-star reviews from guests who experienced the magic of ski in our various Club Med Japan resorts
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Club Med Tommamu
"Club Med Tommamu is a winter wonderland! The resort offers fantastic skiing opportunities with well-groomed slopes and stunning views. The staff were incredibly friendly, making us feel welcome from the moment we arrived. We loved the variety of dining options available, especially the authentic Japanese cuisine. The nightly entertainment was also a highlight, providing great fun after a long day on the slopes."
-Alex M.
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Club Med Sahoro
"Our stay at Club Med Sahoro was simply magical! The snow conditions were perfect, and the resort's cozy atmosphere made it feel like home. The GOs (Gentil Organisateurs) were exceptional, always going above and beyond to ensure we had a great experience. We particularly enjoyed the evening shows, which were entertaining and engaging. The food was delicious, with plenty of options to satisfy our cravings after a day of skiing."
-Sarah L.
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Club Med Kiroro Peak
"Kiroro Peak is a dream for snow lovers! The resort has a cozy atmosphere with friendly staff who make you feel right at home. Our room was spacious and comfortable, providing a perfect retreat after a day on the slopes. The all-inclusive dining options were fantastic; we enjoyed both Western and Japanese dishes. The nightly entertainment was lively and engaging, making our stay even more enjoyable."
-Justin M.
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Club Med Kiroro Grand
"Club Med Kiroro Grand exceeded our expectations! The all-inclusive package made it easy to enjoy everything without worrying about extra costs. The ski facilities were top-notch, and the staff were incredibly helpful and friendly. We loved the variety of entertainment options available each night, which kept us entertained throughout our stay. The food was delicious, with something for everyone!"
-Emma T.

Our best 5-star reviews from guests who experienced the magic of ski in our resorts in the French ALps.
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Club Med Val Thorens
"Val Thorens is an incredible ski destination! The resort's location is perfect for accessing the slopes directly from our room. The staff were fantastic—always friendly and eager to help. We enjoyed the diverse dining options available at the resort; each meal was a treat! The après-ski activities were also a highlight; we had so much fun unwinding after a day on the mountain."
-Mark R.
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Club Med Tignes
"Tignes is simply stunning! The skiing was phenomenal, with plenty of runs for all skill levels. Our room was comfortable and had beautiful views of the mountains. The GOs made our stay special with their warmth and hospitality. We loved the themed dinners and entertainment in the evenings—it made for a truly memorable holiday!"
-Lisa H.
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Club Med Val Morel
"Val Morel is a hidden gem in the Alps! The resort has a charming atmosphere that makes you feel right at home. We enjoyed skiing on beautiful slopes during the day and relaxing in the cozy lounge at night. The food was excellent; we especially loved trying local specialties at dinner. The staff were attentive and ensured we had everything we needed for a fantastic stay."
-James P.
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Our best 5-star reviews from guests who experienced the magic of ski in our resorts in Club Med Pragelato, Italy.
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"Pragelato is absolutely wonderful! From skiing to relaxing in the spa, there’s something for everyone here. The staff are incredibly friendly and made us feel welcome throughout our stay. Each evening brought new entertainment options that kept us engaged and entertained after a day on the slopes."
-Chris T.
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"What an incredible experience at Club Med Pragelato! The all-inclusive package allowed us to enjoy everything without any hassle—meals, drinks, and activities were all taken care of! We particularly enjoyed the culinary experiences offered during our stay."
-Anna S.