Contact Us
Contact Us
Here you can find our different means of contact depending on the nature of your request:
Contact our Call Centre
1800 258 263
Toll free number
- Monday to Friday: 9am – 7pm (AEST)
- Saturday: 9am – 2pm (AEST)
International number: +612 8002 9102
Club Med Boutiques & Travel Agent Partners
Prefer to sit down and talk through your holiday in person? Start your Club Med journey at a specialist travel agent that has a dedicated Club Med corners or book with your preferred local travel agent. There’s sure to be an agency close to you that we work with.
If you are a Travel Agent looking to install a Club Med corner in you store, please email trademarketing.anz@clubmed.com looking to enquire or change booking(s), please call 1800 258 263.
More information about Club Med boutiques & travel agents
Customer relations
If you have a problem during your holiday, you are obliged to inform our local staff immediately who will endeavour to put things right whilst you are on site. If your complaint is not resolved locally, please complete a report form on site (“declaration”) and follow this up by writing an email to:
customerrelations@clubmedau.com or to our Customer Relations Department:
Club Med
Customer Relations Department
GPO BOX 1632
Help
Our FAQ section is designed to provide you with answers to our commonly asked questions, from information on your journey and the Club Med package, to changes in your booking, special requirements, booking online and the Great Members scheme.
Go to our FAQ section
Careers
BECOME A G.O® IN A CLUB MED RESORT
Join our G.O & G.E teams in our resorts and experience the happiness of finding self-revelation through a unique professional and personal experience!
Visit our recruitment website
Meetings & Events
For your seminars, incentive programs, rent a resort, weddings... Visit our dedicated website to request a quote.
Club Med Meetings and Events website
Media Contact
For enquiries, please contact:
Hopeful Monsters agency
✉ clubmed@hopefulmonsters.com.au
Visit our Press Room